Library Telephone Renewal service will discontinue

The Library System is discontinuing the Telephone Renewal Service that allows library users to renew their books and other library items by a designated telephone number. The service will discontinue on December 31, 2018. The decision to terminate the service was made due to outdated software and decline in usage.

Despite the discontinuation of this service, library borrowers still have three ways to renew their items:

1. Renew items through their Online Library Account (See below)
2. Ask at any of the libraries’ circulation desks
3. Call any local public library in Lancaster County https://lancasterlibraries.org/find-a-library/

 Setting up an Online Account

1. Go to search.lancasterlibraries.org
2. Click on “My Account”
3. Follow the directions on the screen

• Type your last name and then
• Your library card barcode number

4. Scroll down and click “submit”
5. Then, create a PIN you’ll remember
6. Manage your account (Renew Items here)
7. When finished, Click “Log Out” for privacy

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